Get support

Contact Our Support Team

Our awesome customer success team are here to help you succeed with OptimizePress

Our support team are available 10am to 5pm GMT Monday – Friday. Our typical reply time is within 48 working hours.

Complete the wizard below to submit a ticket or get instant answers to your questions. Check the FAQ on the right for instant answers

Are you currently an OptimizePress Customer?*
This will help us route your question to the right team member
Select Your OptimizePress Version*
Please visit the OptimizePress 2.0 Knowledgebase for version 2.0 support
Do you require technical support?
If you require technical support for your issue, we'll require some extra information from you on the next page.
Please see these answers to frequently asked technical questions
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Didn't find an answer above? Click next to send us an email

Name*
First Name Last Name
Email*
Enter your email - we'll reply to this email. Where possible, please use your OptimizePress login email
Enter Email Confirm Email
Subject*
Description of issue or question*
OptimizePress Account Information
To get technical or accounts support for OptimizePress you must have an OptimizePress account with a valid support & updates license. Please provide your OptimizePress logins below to allow us to verify your account and support eligibility.
OptimizePress Username / Email*
Enter your username for your OptimizePress account. Enter NA if you do not know your username
OptimizePress Password*
Enter the password for your OptimizePress account. Enter NA if you do not know your password
Wordpress / Site Login Information
Your ticket will be escalated much faster if you provide an your administrator login credentials for your site on this ticket. Replying to this thread is safe, and your details will be kept private. If you'd prefer, you can create a temporary user name and password then delete it when we are finished helping
I will provide Wordpress Admininstrator Logins:
- Yes
Wordpress Site URL*
Enter the URL of your site where you are experiencing problems or need help
Wordpress Administrator Username*
Enter the username for the administrator we can use to login to your Wordpress dashboard
Wordpress Administrator Password*
Enter the password for the administrator we can use to access your Wordpress dashboard
Other Login Information (FTP / Cpanel / Hosting)*
If you have other logins such as FTP or Cpanel logins and have a technical issue, please provide these here if you know them. Enter NA if you do not have this information

Frequently asked questions

Can I use OptimizeMember Plugin with the new OptimizePress Version 3?

How Can I Upgrade My Account to Get OptimizeFunnels

OptimizePress Builder stuck on blue loading screen

How to enable styles and scripts from 3rd party plugins

Get support

Contact Our Support Team

Our support team are available 10am to 5pm GMT Monday – Friday. Our typical reply time is within 48 working hours.

Complete the wizard below to submit a ticket or get instant answers to your questions. Check the FAQ on the right for instant answers

Please visit the OptimizePress 2.0 Knowledgebase for version 2.0 support

OptimizePress Account Information

Wordpress / Site Login Information

Frequently asked questions